In over forty years of doing business, I have finally met my limit.
In the efforts of all business people managing their business’, they must deal with people who are rude and unprofessional. Unfortunately, this happens more frequently with buyers and sellers. Since the beginning of time, this is the way products, and services are presented. When the salesperson contacts a new potential customer, they see their efforts as a benefit for both parties. The sellers’ duties are to present their products in a direct presentation as possible and then follow up to see where the interests might be. The buyers can accept these presentations and review them at the earliest timing to be able to reply with either having an interest or not. Seems simple and I know that on both sides there are issues in both worlds that need to be completed in a timely fashion to move forward. But when the seller and buyer are either so overwhelmed with duties that they both fail in their positions to then become considerate of the other job requirements. Then what develops is a sense of discomfort due to the delay by either party. This, in turn, causes both to become jaded as professionals and start to display a personality trait which both does not benefit from and this is being RUDE. Now being rude is not a direct insult verbally to another person but can be transmitted by the following: not returning calls, not asking the support questions needed to decide, not replying to emails. This is on both sides of the equation here. If your position as either a seller or buyer is too overwhelming, leave the position or get help. This effort must better your lives as business people and help relieve you of the stress it has caused. Buyers need sellers and vice versa. But both need to review how they do business with each other and be considerate of that person. Remember the rule of 200 here. If you don’t want the product, tell the seller, if you do then tell them. Seller, present, follow up and then move on. Take no for an answer or take the order. Life and business are competitive but should not be lowered to a degree of being rude and inconsiderate. Breath!!
2 Comments
|
AuthorRichard has more than ArchivesCategories |